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Breadcrumb

Family Tech Help

The Family Tech Help page provides guidance and resources for common technology questions and issues families/students may encounter. Start by exploring the topics listed below to see if you can resolve your concern on your own. These topics cover everything from account access to device setup and using online learning tools.
If you can’t find the answer, or if you need further assistance, you can contact the Helpdesk using the Family Tech Help Request information provided.

Our team is ready to support you and ensure your student’s learning experience stays smooth and connected!

Families and students can reset their ParentVUE/StudentVUE account passwords easily. Follow the instructions provided to securely update your password and regain access.

Family Password Reset
Students without home internet can apply for a Wi-Fi hotspot to stay connected for learning. This ensures equitable access to resources.

Home Internet  Access 
Use this link to learn about student devices, policies, and repair options, including troubleshooting and support resources.

Student Devices & Repairs
Submit this form for non-urgent issues. For urgent help, call: 425-385-HELP (4357) on weekdays from 7am to 4pm except holidays.

Family Tech Help Request
Learn more about policies, procedures, and guidelines for using Office 365, EPS Google apps, and other digital learning tools.

Tech Orientation & Handbook 
Information for withdrawing and graduating students on how to transfer and back up digital files to their personal accounts.

Student Digital Exit Directions