Attendance Status Letter FAQ

  • Attendance Status FAQ

    The school district sends attendance status letters to parents twice a year, once during the winter break, and again over spring break. This timing allows parents to use the information in a meaningful way throughout the rest of the school year.

    Why am I getting this letter?

    This attendance letter allows you to compare your student’s attendance to district and school-wide attendance data. It is informational, and is not an indicator the district or school is taking additional actions regarding your student’s attendance history. 

    It is our hope that providing you with the information about typical absences as compared to your student’s absences will help you to make informed decisions when choosing whether to allow your student to miss school for family vacations, travel, and other discretionary reasons. You are still encouraged to keep your student home from school when they are sick.

    How do I find out more details about my student’s attendance record?

    Log in to Home Access Center for K-12 students or in Gradebook for students in grades 6-12.

    If you do not know your login information, please send an email to with your name, student name(s), their birthdate(s) and/or the school(s) they attend. The Learning Management Services team will respond with your login/password to the email account listed for you on your student’s record.

    Please note we cannot send student information to a different email address, and if your email has changed, you will need to update it with your student’s school before we can send you login information.

    Who do I contact if I have questions about this attendance status letter?

    Contact your school administrators or counselors.

    What is the date range included in this attendance information?

    The letter includes attendance information from the start of school through the date printed on the letter.

    How are absences calculated? Does it exclude my student’s medical appointments?

    The attendance calculation includes both excused and unexcused absences. In secondary schools, the number of periods marked absent in a day are divided by the number of periods that the student is scheduled for, and then rounded to the nearest tenth. In elementary schools, we have done our best to account for partial days as closely as possible, but attendance is only taken once per day, so there may be more variation. 

    The letter does not include absences for school related activities such as school field trips in the total number of days missed.

    I have two students, why did I only receive one letter? 

    We sent out only one letter per student and the letter was sent to the parent or guardian listed as Priority 1 Guardian in the system.  If you have two students and only received one letter, you may have a different guardian listed in this role for each of your students. If you would like to change this, please contact your student’s school to update your information.