The provider employs the following to enhance student experience and success:
PROTOCOLS FOR COMMUNICATION
[DLD E 1: Information (provided to students, parents and mentors) on protocols for communicating with the instructor and course/program provider.]
EVIDENCE– Program items:
MONITORING STUDENT PROGRESS
[DLD E 2: Institutionalized practices for monitoring student progress and helping students keep up with the pace of their course.]
EVIDENCE– Program items:
POLICIES & SYSTEMS TO ADDRESS
[DLD E 3: The provider uses policies and systems to resolve student, school, and parent questions, complaints, and appeals.]
EVIDENCE– District Board Policy:
PREREQUISITE TECHNOLOGY SKILLS
[DLD E 4: Disclosure of expected technology skills prior to enrollment in a course.]
EVIDENCE– Program items:
NAVIGATING THE ONLINE ENVIRONMENT
[DLD E 5: Required training and online support provided to students to aid them in navigating the online environment.]
EVIDENCE– Program items:
