What if I accidentally damage a book?

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Please tell us right away if the book has been damaged or has loose pages.  First, we will try to repair the book.  Although we appreciate your help in repairing, it is best if you let us make the necessary repairs.  If we are unable to repair the book then you have two options: you can pay for its replacement or you can find the same title in reasonable condition (hard back must be replaced with a hard back).