Family Technology Support

  • Technology Updates

    Need Help?
    Read updates below or  if families need help link to Family Help Request

    Our Request Help form will route to our technical staff so be certain to leave contact information.

    Call in during school hours to 425-385-4357 (HELP)

  • Working together with patience and grace.

    Working together remotely can be a wonderful way to engage your student in continued learning, however it can present a wide variety of challenges. We pledge to do our best to problem solve knowing everyone is committed to supporting students and their learning in ways we had never yet imagined. 

    During this time the Learning and Information Technology are offering options for families to report issues. 

    For Technology Updates - we are dedicating this page to some general technology information and supports. Thank you for your ongoing partnership in these unusual times.

     

Tech Information for Families

  • Are there directions for logging in to the district Chromebook?

  • Can I get a wi-fi hotspot for each of my students at three different schools and grade levels?

  • How do I access or help my child access a hosted meeting in Zoom?

  • How do I change my elementary student's email?

  • How do I reset my elementary student's password?

  • How do I update my phone number or email with the school?

  • How do I update the Google Chrome operating system?

  • How do I update the software on my PC?

  • What do we do if we have trouble logging in to instructional tools?

  • What if we are having challenges with Zoom on our Chromebooks?

  • What should I know about the hotspot we checked out to use for my family?

  • What will a Parent LMS account provide me?

  • Who has YouTube access to view from home?