Yes. The first time that you log into the app or web portal, all of your students should automatically be listed in the upper left corner. If you don’t see them, please contact your school office. 

If you wish to change your contact information, please contact your school to update the information in eSchools.  eSchools syncs nightly with ParentSquare to update information.

You can customize your language settings by going to "My Account" and clicking "Change This" under language settings. From there, you can choose any language that you prefer from the drop-down menu, and you’ll start to receive content in that language. 

No, if you prefer, you can navigate to https://www.parentsquare.com/signin from a computer and view and utilize all of the same ParentSquare activities.

To ensure that users are receiving all ParentSquare email notifications, we recommend taking the following steps: 

1. Check that the email address on your account page is accurate and updated
2. Add donotreply@parentsquare.com to your safe sender or contacts list
3. Marking ParentSquare emails as Not Spam
4. Ensure there are no filters diverting ParentSquare emails to other folders

And similarly, to ensure that users are receiving all ParentSquare text message notifications, We recommend taking the following steps:     

1. Add the following to your contacts to prevent calls and texts from being marked as spam or junk:
   • the school phone number
   • the numbers 60710, 66458, 87366, and 36794 (add them as additional phone numbers. These are the numbers that ParentSquare texts will come from)

If you still aren’t receiving emails, please contact your school office. 

All users have an account if their email and/or phone is in our school's system. All users receive notifications. If they sign into ParentSquare, then they become a registered user. If they never sign in, they are an unregistered user and will still receive notifications.

Click to learn more on what a user can see and how they can respond in ParentSquare when they are not a registered user and are not logged in.

Please go to parentsquare.com and on the login page, click "Forgot Password." Put in your email or phone number, and you’ll be sent a link to reset your password. 

You don’t have to take any action to receive emails, texts or phone calls. Our student information system syncs contact information directly with ParentSquare. If you want to utilize the app, simply download it from the app store and follow the prompts.

You can customize your notification settings by going to your homepage and clicking on your name in the top right corner and selecting "My Account" from the drop-down menu. On your account page, you find your notification settings in the top right corner and click "Change This" to customize your notifications. If you are receiving too many notifications, try changing to "digest" setting, meaning you’ll only receive one condensed message in the evening, around 6 p.m.

You can contact your child's teacher privately by using the direct messaging tool. On the home page, click on "Messaging" in the left sidebar. From there, you can send a direct message to your child's teacher that only you and the teacher can see. 

You can choose to receive messages via email, text, voice and/or the app. While you can opt out of any of these methods of communication, please note that the district has the discretion to override opt-outs for messages and alerts deemed urgent or important, including health and safety situations and attendance.